Ordering and taking a sample

Order online

  1. Order online for up to fifteen animals at once.

  2. Fill in your details and your animals' details. You can get different tests for each animal if you want. You will be emailed an individualised sample ID sheet for every animal you are testing.

  3. Pay for your testing. We accept credit card payments via VISA and Mastercard, bank transfers and cheques.

Take samples

Wash your hands first!

Horses: pull a small clump of 20-40 hairs from the mane or tail of your horse or pony. DNA is in the hair roots, so make sure that the hairs have roots on them. The hair sample should be sent in a clean ziplock bag or paper envelope.

Dogs: using a clean cotton-tip, collect skin cells from inside your dog's mouth. Gently rub the cotton tip on their gums and inside cheeks for at least 30 seconds. The cheek swab should be sent in a clean paper envelope once it has been allowed to dry. Dry the sample by leaving the cheek swab inside the envelope with the envelope propped open for at least a few hours. Don't use a ziplock bag because this will trap moisture.

Send us your samples

Post your samples to the lab. Our postal address is on your sample ID sheets next to the instructions on how to take a sample. Express Post is the best choice for samples that may not be completely dry.

Ordering from outside Australia

Horses: Australia has extremely tight quarantine restrictions. We accept samples from the following countries (in alphabetical order): Argentina, Austria, Belgium, British Honduras, British Virgin Islands, Canada, Chile, Cook Islands, Cyprus, Denmark, Fiji, Finland, France, French Polynesia, Germany, Greece, Greenland, The Netherlands, Iceland, Republic of Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Malta, Mauritius, Mexico, New Caledonia, New Zealand, Norway, Papua New Guinea, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom, United States of America, Vanuatu and Falkland Islands.

Hair samples cannot be accepted from horses that have an infectious disease.

Samples from outside Australia should be labelled as being "For in vitro use only".

Dogs: orders from outside Australia are not currently accepted.

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